Americans with Disabilities Act
Cablevision Discount for Seniors
Senior Busing Program
Q. Does Wyckoff offer a busing program for Seniors?
A. Yes. Wyckoff's Senior Busing Program is a joint effort of the Township of Wyckoff and the Christian Health Care Center (CHCC). The program provides transportation service for seniors on Tuesdays and Thursdays from 10 a.m. to 2 p.m. Transportation is provided from the resident's home to and from the following locations within the Township:
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Physicians, dentists and other health care providers in Wyckoff |
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Wyckoff Public Library, Wyckoff Post Office, Wyckoff Town Hall |
| • | Wyckoff Family YMCA |
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Wyckoff Shopping Center, Boulder Run Shopping Center, Cedar Hill Shopping Center |
| • | Banks in Wyckoff |
| • | Larkin House Senior Citizen facility |
Transportation is a pick-up and drop-off service, not a waiting service. Return pick-ups will be scheduled within a minimum of 15 minute intervals, depending upon demand. Scheduling is coordinated by calling the CHCC at 201- 848-4BUS (201-848-4287).
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Requests for Tuesday transportation must be received by 6 p.m. on Thursday evening of the week prior. |
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Requests for Thursday pick-ups must be received by 6 p.m. on Monday evening of the same week. |
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When calling to request transportation, a recorded message will ask for the required information. Be sure to leave your phone number. Return confirmation calls will be made by CHCC with pick-up and return time information. |
The Christian Health Care Center will be as flexible as possible in accommodating multiple stops and minimizing resident waiting. This will depend greatly on demand, weather and traffic conditions. This service is designed for those over the age of 55 and disabled individuals. A vehicle with wheelchair capabilities is available, however, individuals must be able to reach the bus independently and attend to their own affairs once dropped off at an approved location. There is no additional fee for wheelchair accessibility or for an individual that is using the transportation service solely for the purpose of accompanying a disabled resident requiring assistance. These needs should be clearly communicated when scheduling transportation. Transportation needs for medical issues will take priority; however, emergency medical needs cannot be accommodated. Individuals who are not feeling well, and are in need of medical attention should seek other forms of transportation. Services will not be provided on holidays. In the event of inclement weather, the service will not operate and scheduled residents will be informed.
Bergen County Department of Human Services also offers transportation for the disabled, elderly and veterans of Bergen County. Call 201-368-5955 for more information.
Q. Does Cablevision offer a discount for senior citizens?
A. Yes. Cablevision of Oakland has implemented a senior citizen discount in the amount of ten percent (10%) off the monthly rate of the broadcast basic level of cable television service for residents who qualify subject to the following requirements:
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Any person sixty-two (62) years of age or older. |
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Eligible senior citizens cannot share the subscription with more than one person in the same household who is less than sixty-two (62) years of age. |
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Senior citizens income requirements must be below the threshold established in the Pharmaceutical Assistance to the Aged and Disabled program (N.J.S.A. 30:4D-21). The 2005 income levels are as follows: - Single income level: $20,989.00 - Married income level: $25,735.00 |
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This discount only applies to the broadcast basic level of cable television service, and will not apply to any additional service, feature, or equipment offered by the Company including any premium channel services and pay-per-view services. |
Senior citizens who qualify for the discount may call Cablevision's customer service department at 201-327-9098 to obtain an application form.
Q. What is Wyckoff's policy in regard to the Americans with Disability Act (ADA)?
A. The Township of Wyckoff's policy is to provide equal opportunity to all persons for access to municipal facilities, employment, services and activities. The ADA gives civil rights protection to individuals with disabilities. The public may contact the Township Administrator regarding problems with accessibility to municipal facilities, employment, services and activities at 201-891-7000 or at wyckoffwebteam@wyckoff-nj.com.
Grievance Procedure
Any citizen wishing to file a grievance against the Township for municipal non-compliance of its facilities and programs with the mandates of the ADA shall follow the following procedure:
1. Specific written notice clearly indicating the alleged specific violation(s) of the ADA shall be provided to the ADA project team chairperson citing specific reasons for the grievance. The ADA project team chairperson shall review said grievance with the ADA project team members and shall have fourteen (14) business days to reply in writing to the grieving party.
2. If the grievance is not resolved at step 1, the grieving party shall write to the Township Committee and they shall have thirty (30) business days to respond in writing.
3. If not resolved at step 2, the grieving party shall follow the mandates of resolution as called for under the Act. The use of this grievance procedure is not a prerequisite to the pursuit of other remedies under the Act.
4. All persons alleging non-municipal violations of the ADA will be referred to the U.S. Department of Justice, 800-514-0301 - (voice) or 800-514-0383 - (TDD).